Yesterday I had to call Triwest healthcare (the administrator for military healthcare) about a referral. At the end of the call the young man thanked me for my military service. I know he was probably reading from a script, but it caught me off guard. It made me feel good in a visceral way. Maybe there's value in the act of saying something nice, even if you may not be sincere. This could be that "constructive hypocrisy" that' I've heard about.